GENERAL

ARE YOUR PRODUCTS SAFE?

On top of the pleasure you derive from the use of our products, your safety is also of the utmost importance to us. Our products have been tried and tested to ensure your safety. Our goods are delivered alongside a pair of instructions – as long as these rules are followed, you’ll be safely catching those V For Vibes in no time!

CAN I MAKE A RETURN IF I DON’T LIKE THE PRODUCT?

At V For Vibes, if you’re not satisfied with your purchase – neither are we. If the product is unopened, we would be happy to offer a credit or refund if you are unsatisfied. However, given the nature of our devices, if they are unfolded we cannot offer a refund. On the other hand, if the product shows some factory-level defect which leads to disliking of the product, we would be more than happy to issue a replacement, refund, or credit.

DO YOU SELL GIFT CARDS?

There’s no better way to spread those great V For Vibes than by purchasing a gift card for a friend, partner, or acquaintance. We sell $20, $50, $100 and $200 gift cards (insert link). If you wish to purchase a gift card in a higher amount, feel free to reach out to customer support who would be happy to help!

DO YOU SELL PRODUCTS FOR MEN?

The focus of our brand is on empowering women to realize their independence and harness their power through achieving the V For Vibes with our products. However, this doesn’t mean our products can’t be geared to or used by men! Our products can be enjoyed by all. In addition to the versatility of our core products, we also sell male condoms and lubricant!

SHIPPING

HOW LONG WILL IT TAKE FOR A DELIVERY?

Our intake/outtake center processes shipments as soon as they come in. Please allow for 5-7 business days for your purchases to be delivered.

In the event you need something sooner or in a larger quantity, please reach out directly to our customer support team who would be happy to assist you to reach those V For Vibes in the most efficient and quickest way possible.

DO YOU SHIP OUTSIDE OF THE U.S?

At this time, we do not ship outside of the United States. 

DO YOU SHIP TO P.O. BOXES?

Our intake/outtake center does not support shipments to P.O. Boxes. We contract with renowned third parties such as FedEx and UPS to ensure the discreet, timely shipping of your V For Vibes – these third parties do not deliver to non-physical street addresses.

WILL MY ORDER BE SHIPPED DISCREETLY?

Absolutely – although we firmly believe that there should be no stigma attached to the use of these pleasure devices. We ship discreetly to ensure that our products reach your address safe and sound. The process is entirely discreet – your products will arrive in a plain box/envelope.

CARE & USE

HOW SHOULD I CLEAN AND CARE FOR MY VIBRATOR?

Dependent on the product you purchase, there may be differing care instructions. Although we provide these alongside the instructions with your product, these are available online. We sell our cleaners for professional use to maintain your everyday health. 

In a nutshell, we recommend cleaning your vibrator between each use to achieve the most hygienic care of your product. You must clean the vibrator gently with V For Vibes cleaner. Dry with a soft, lint-free cloth. Ensure you never use any chemicals or abrasives on your purchase.

WHY DO YOU ONLY SELL WATER-BASED LUBRICANTS?

Asking if you should use lubricant for your pleasure devices is like asking if you should lubricate the gears in your car. We would certainly recommend it – well-lubricated gears allow for a top-notch engine and an overall better experience.

HOW CAN I CHARGE MY VIBRATOR?

Our vibrators are rechargeable and come with chargers. Simply plug-in, charge, and use! In the event you need an additional or replacement charger, you can order one through our website.